Technology industry is rapidly trying to adopt design. However, there is often limited understanding of the design process, and dynamics of design projects. Our workshop 'Design Thinking for Technology Strategy' offers senior leaders like delivery heads and sales heads a hands-on experience of design process. Based on this experience, they review their organization structures and project workflows to transform smoothly into a design led technology company, that can achieve higher customer trust and establish thought leadership in the market.
Under the traditional waterfall development cycle, project management was comparatively linear in approach. With adoption of methodologies like Agile and Dev-ops, project flows become more iterative with higher levels of ambiguity, and begin to resemble creative design projects from a management perspective. Our workshop 'Design Thinking for Innovation Management' gives IT managers a hands-on experience of managing such high-risk projects, right from the stage of need gathering, solution architecture, to delivery and deployment.
Most Design Thinking Training firms focus on UX. TinkerLabs' focussed elaborately on the whole process - from user research to different prototyping techniques. My entire team benefitted immensely from their workshop. The terms from the workshop have now become common jargons at work.
When L&T Infotech decided to adopt Design Thinking, we were considering several vendors from tops professors to Design Studios. Almost all players were talking about Design as a generic problem solving tool; only TinkerLabs was able to contextualize Design Thinking for IT Services. We started our Design Thinking Journey with TinkerLabs on Dec' 2015 and we continue to work very closely with them.