Design Thinking can do for organic growth and innovation what TQM did for quality
See, RFPs (requests for proposals) are controlled by third party... But then, you can always influence the client to become a strategic partner through design thinking
When it comes to innovation, business has much to learn from design. The philosophy in design shops is, ‘try it, prototype it, and improve it’.
Ambitious organizations are increasingly using Design Thinking methods to improve and re-imagine their business and IT operations
Innovation has traditionally been considered to be an obscure, fuzzy subject. Select few creative individuals rely on a flash of brilliance to innovate! Design Thinking demystifies innovation by offering a reliable, step-by-step process to develop new products and services. It entails immersing yourself in user's context to find deep insights, followed by rapidly prototyping and testing various alternative approaches to zero in on one solution that meets the user's needs, delivers a joyful experience, and is also financially lucrative for the maker! At TinkerLabs, we believe if math and science can be learnt, innovation too can be practiced and honed using Design Thinking. It is a popular methodology being globally adopted by companies across sectors like Technology, Consumer Goods, Financial Services and Manufacturing.
Most Design Thinking Training firms focus on UX. TinkerLabs' focussed elaborately on the whole process - from user research to different prototyping techniques. My entire team benefitted immensely from their workshop. The terms from the workshop have now become common jargons at work.
When L&T Infotech decided to adopt Design Thinking, we were considering several vendors from tops professors to Design Studios. Almost all players were talking about Design as a generic problem solving tool; only TinkerLabs was able to contextualize Design Thinking for IT Services. We started our Design Thinking Journey with TinkerLabs on Dec' 2015 and we continue to work very closely with them.
I went through the 2 day Design Thinking for IT Services Workshop for Senior Leadership. Besides picking up the primary appreciation for Design Thinking and tools & techniques; TinkerLabs encouraged us to roadmap "How would we use Design Thinking in the next One Week, One Month & Three Months". I have successfully used Design Thinking on some of my projects and the results have been spectacular.
Our team has greatly benefitted from the workshop where they learnt the 3i’s – ideation, implementation and innovation. The team felt that the format used for workshop was a good example of how innovations can be done on a continual basis at the workplace. The workshop design created an atmosphere of enthusiasm and positive spirits among the groups to unlock their potential ideate new concepts to seek amicable long term solutions to the most challenging situations through collaborative interactions.
A PSU attending such workshop is a one off - I am so glad I was a part of this different experience. I have extracted two fold benefit from the workshop:
1) I have applied it on some current problems of Western Railways and realized tremendous results
2) I have transformed my team of clerks to team of Design Thinkers
For an Innovation Project we were relying heavily on Business Research. After multiple attempts at designing the new service - we decided to collaborate with TinkerLabs as our Design Thinking Consultants. Through design research they were able to help us: validate some of our solutions, negate some and refine the results.
All this is just three weeks!
I have the experience of working with IDEO. I compare TinkerLabs' work no less than that of IDEO. Top quality- research planning, design research execution, synthesis and recommendations. Indeed, the most powerful Design Thinking Consultancy in India!